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Are service users the most under-used resource in social care?

I’ve just been flicking through a really interesting report on “user-driven commissioning”, that is to say giving families real power and influence in the way care and support is shaped. It reflects...

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Behind the latest critical research on personalisation

That the way personal budgets are being implemented has bred additional bureaucracy for social care professionals has become a commonplace, but research on this issue out today (see our news report...

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‘Choice in social care has worked for some; it must now work for all’

Choice in social care has worked for some but left others behind; but recent reports show how action to open up the care market can deliver choice, and better outcomes, for all, says Alex Fox, chief...

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Making sense of what’s going on with personal health budgets

This post is, more than anything, to help me make sense of what’s going on with personal health budgets (PHBs) at the moment, hence the photo. Not only is it an area that I’m pretty ignorant about but...

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Saying goodbye to unnecessary paperwork in personalisation

Changes to the self-directed support process in Portsmouth have cut the amount of time social workers spend on assessments and associated paperwork by 70%. While self-directed support was designed to...

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Learning from the best to transform personal budgets

By borrowing from top-performing authorities, Norfolk has turned round its approach to personal budgets, significantly boosting take-up and reducing bureaucracy. By Mark Hunter Two years ago the...

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Getting rid of teams and forms: one council’s route to simpler personal budgets

In Camden, specialist and locality teams have been ditched in favour of a single service designed to avoid clients being passed from pillar to post in search of social care support. Two of the chief...

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Putting trust in social workers to curb personal budgets bureaucracy

In Essex, 70% of assessments are now signed off by the social worker carrying them out, freeing up managers’ time and leading to a much quicker service for clients. By Tristan Donovan A social work...

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Social work on the move: how mobile working can improve care management

In Southend, social workers are conducting assessments and uploading them onto the council’s care management system without having to enter the office. The result is significantly reduced bureaucracy....

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Social workers lead fightback against personal budgets bureaucracy

Along with death and taxes, one of the few certainties in recent years was that Community Care’s annual survey of social care practitioners’ views on personalisation would highlight widespread...

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